BauBox … I feel blessed. grateful and incredibly happy to have found this gem of a place during my search in the San Francisco Design District. Now that I have been using my kitchen for some time. I can say. without a doubt. that the quality of the cabinets is superb. and the user-friendly features are also outstanding. I wanted a modern. Scandinavian looking kitchen that was orderly. easy to use and well designed and well-made and I got just that. I totally appreciate the fact that when I open the cabinets. they light up below and inside to make it easier to see everything.
Shannon and Emmanuelle. my Senior Kitchen Designers are both amazing ladies. Both have the same motto: They want the customer to be completely satisfied and happy with their kitchen. One thing I recommend to anyone getting a kitchen from BauBox: Please, please hire their kitchen installer. It is always best to hire someone who knows the product inside and out and who has installed similar kitchens than trying to save money by hiring someone who may not know the product thoroughly. I cannot say enough good things about both Shannon and Emmanuelle. Shannon is the Regional Manager.
There is nothing reasonable she will not do for her customers. For example. I ask a ton of questions. Shannon immediately recognized my inquisitive. investigative and curious nature about the kitchen I wanted. and she was able to pair me with the perfect person for the job: Emmanuelle.
Emmanuelle was/is an amazing designer. She and Shannon personally visited my apartment home and studied every inch of my kitchen. Since I had had Miele appliances in my previous homes. they were able to accommodate all of my wishes with a very clever and practical design that meant I had to have a slimmer refrigerator that has a very nice appeal and looks totally built in.
After only a few iterations of how my space could look with varying arrangements. Emmanuelle who is an expert at listening and is not afraid to provide constructive feedback to her customers. arrived at the best solutions with the most storage I could have and I couldn’t be happier with the design.
The Lemans pull out for the corner with ample room for my pots and pans and extra drawers below my cooktop to accommodate everything I need. The drawer inserts by BauBox are very well designed. as they take advantage of every square inch and have the capacity to accommodate another sliding tray above them to place most of your kitchen utensils. The same is true about the wood boxes that perfectly fit in the drawers to store food and dry groceries. Although a little pricey. they are the perfect complement to the drawers and the lower cabinets.
The Neolith countertops are simply amazing (made in Spain of all natural materials that withstand a hot dish directly taken out of the oven and may be placed on the countertop) up to 400 degrees without any problems. among other amazing qualities because Neolith does not emit any harmful gases and is totally biodegradable.
The customer service from Emmanuelle did not stop there. She called to find out if everything was to my satisfaction and was happy to answer any and all questions anyone posed to her with poise. patience and incredible product knowledge coupled always with a can-do attitude. A classy lady indeed. she treats everyone with the same professionalism. eager to learn about her customer’s needs and provide the best service possible. I know this because of the many times I visited the showroom as I waited my turn a time or two when I did not make an appointment.
To conclude. I not only recommend BauBox Kitchens and the convenience of acquiring your Miele appliances all in one shop, but I especially recommend the amazing. talented individuals like Shannon and Emmanuelle who you may trust with your eyes closed to always have your best interest. to not undersell or oversell you and to truly care about your satisfaction from the beginning to the very end of your experience and beyond. The product sells itself. But Emmanuelle and Shannon made the difference.
Thank you. Baubox!
Oakland, CA 4/27 /19